Make sure the “Require server verification” box is unchecked. Type the IP address of the device and click Add. Open up the Security Tab and click on Trusted sites. Go again to the Tools tab and this time click Internet Options. The same procedure is if you have an IP camera or an NVR.
On the next window the recorder’s IP address (or the ddns) and click Add. (If you don’t see the Tools tab on the top, click the ALT key on the keyboard and it will show up). Go to the Tools section of the IE and click Compatibility View Settings.
Other functions may be disabled such as when you save the settings, they’ll not be applied. If you don’t install it correctly, you can see the cameras (image fail) and you can’t playback either. The web component plugin is used by the Hikvsion to show the live image of the cameras and to playback as well.
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How to fix: “Please click here to download and install the plug-in”
How to view Hikvision cameras on Safari (with web plugin). How to view Hikvision cameras or NVR on Google Chrome. How to view Hikvision cameras or NVR on Firefox. If you have an issue with certain browsers, take a look at the links below as well. All you have to do is to configure IE and the error will go away. This issue plug-in with the Hikvision DVRs, NVRs, and IP cameras is related to the compatibility mode on Internet Explorer (IE). The plugin is installed but looks like something went wrong because the message keeps asking to install the plug-in again and again: “close the browser when installing the plug-in”. The issue is that even if you install the plugin the message will still show up and bother you every time you need to access your Hikvision IP camera/NVR/DVR. This plugin needs to be installed in order to view your Hikvision CCTV system. Close the browser when installing the plugin”. When you are trying to have access to a Hikvision IP camera or DVR/NVR you’ll stumble upon the message: “Please click here to download and install the plug-in.
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